Software Engineer Principal (Sr DevOps Engineer)

Aligns business strategy with software solutions. Proposes, designs & codes software solutions to address complex business needs. Oversees technical and procedural documentation required. Leads complex problem solving. Provides technical guidance and support to colleagues and solution development. Displays an innovative approach to apply modern principles, methodologies and tools to advance business initiatives and capabilities.

Responsibilities

Design, implement, and maintain enterprise CI/CD pipelines and release automation frameworks; Automate application deployment, environment promotion, and rollback processes across development, test, staging, and production environments; Lead the automation of Pega deployment and promotion activities while establishing repeatable deployment patterns for other application platforms; Support production turnovers, releases, and maintenance activities, including direct execution of deployments when required; Develop and maintain Infrastructure as Code (IaC) solutions to automate provisioning, configuration, and platform management; Build and maintain automation using Ansible, Jenkins, scripting languages, and other DevOps tooling; Engineer containerized deployment solutions using Docker, Kubernetes, and OpenShift; Implement and support monitoring, logging, alerting, and observability platforms to improve system reliability and operational visibility; Partner with security teams to integrate vulnerability scanning, compliance checks, secrets management, and DevSecOps controls into delivery pipelines; Develop operational standards, deployment procedures, runbooks, and disaster recovery processes; Support root cause analysis, incident management, problem management, and continuous improvement initiatives; Evaluate emerging DevOps technologies and recommend solutions that improve automation, reliability, scalability, and operational efficiency; Serve as a subject matter expert for DevOps practices, release engineering, platform management, and operational excellence

Requirements

7+ years of experience in DevOps Engineering, Release Engineering, Site Reliability Engineering (SRE), Platform Engineering, or Systems Engineering; Strong Linux administration and troubleshooting experience in enterprise environments; Extensive experience with Jenkins pipeline development and administration; Strong experience with Ansible and configuration management automation; Hands-on experience with container technologies including Docker, Kubernetes, and OpenShift; Experience implementing Infrastructure as Code solutions using Terraform, Ansible, or comparable technologies; Experience supporting enterprise source control and repository platforms such as GitHub, GitLab, Bitbucket, Artifactory, Nexus, or similar tools; Strong scripting and automation skills using Bash, Python, PowerShell, Groovy, or equivalent scripting languages; Experience implementing CI/CD pipelines and release automation solutions; Experience supporting highly available production environments and mission-critical applications; Strong understanding of networking, security, operating systems, and enterprise infrastructure concepts; Excellent troubleshooting, analytical, and problem-solving skills; Bachelor's degree (or comparable combination of education, job specific certification(s), and experience)

Nice to have

Application Development; Business Management; Customer Solutions; Design; Group Problem Solving; Pega Platform; Process Improvements; Release Management; Software Solutions; User Experience (UX) Design

Benefits

medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match; pension; stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; robust wellness program with financial incentives; maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; between 15 to 25 vacation days each year; years of service