Software Engineer, Production Engineering

Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.

Responsibilities

Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack; Drive architectural change — not just flag problems; Partner with product teams at the design phase; Build Ramp's next level of scale — move to a cellular architecture; Enable AI-native engineering; Build developer tooling and self-service infrastructure; Participate in on-call rotation; Lead across the company

Requirements

You can't walk past something broken without wanting to fix it — and you don't stop at the workaround; You think in systems, not tasks; You move with urgency but without chaos; You treat product teams as your users; You leave things better than you found them; You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am; 2+ years of software engineering experience shipping high-quality architectures for critical systems; Strong software engineering fundamentals — you write clean, well-tested, production-ready code; Hands-on experience with distributed systems at production scale; Experience with at least one major cloud provider (AWS preferred); Familiarity with observability practices (SLOs, error budgets, alerting, dashboards); Track record of leading technical projects end-to-end, including cross-team coordination; Comfortable using AI tooling and coding agents as part of your everyday engineering workflow

Nice to have

Experience with cellular or multi-tenant architecture patterns; Prior work on workflow orchestration systems (Temporal); Contributions to developer experience or internal platform tooling; Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)

Benefits

Flexible PTO; Centralized home-office equipment ordering; Health and wellness stipend; Budget for intra-office travel; Weekly coffee stipend; 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents; One Medical annual membership; 401(k), including employer match on contributions made while employed by Ramp; Fertility HRA (up to $10,000 per year); Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay; Pet insurance; In-office perks: lunch, snacks, drinks, and more; Relocation expense coverage to NYC or SF (if needed)