Software Product Development Manager

We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide.

Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

As a Software Product Development Manager, your vision will help to shape the future of our Player Account Management platform and ensure we remain an industry leader.

You will join our Software Product Development department, where we build our bespoke, in-house technology from the ground up and handle massive scale, high concurrency, and real-time data.

Stepping into this role, you will collaborate with cross-functional teams and provide clear direction to our development teams to oversee the entire product lifecycle. The continuous development and enhancement of our platform will be your focus, ensuring we meet evolving user needs and wider business objectives.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Requirements

Experience working on customer-facing digital products.; Proven track record of product launches and continuous improvement that will achieve business goals.; Background in delivering mobile application products and services.; Strong grasp of product lifecycles, continuous customer discovery and user research.; Specific knowledge of onboarding and verification within account management.; Strategic thinking with the ability to translate business goals into achievable product plans.; Understanding of customer account management and the gambling industry.; Technical experience using AI to support product development and improve delivery outcomes.; Confidence in analysing data to inform decision-making and improve results.