Solutions Consultant - Jordan

We're looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a Solutions Consultant based in Jordan covering the METNA & APAC region. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.

Responsibilities

Showcase the value of the Immersive One platform and secure the technical win; Deliver product demonstrations tailored to prospect's use case; Rank solution fit (Green/Yellow/Red/NA) to steer where Sales invests time; Set up and run in-platform free trials with coaching sessions; Answer technical questions and flag blockers early; Maintain strong working knowledge of the Immersive platform and competitor technologies; Run kick-off sessions and deliver contained onboarding within a two-month window; Provide light-touch integration guidance; Run month-one and month-two check-in and coaching sessions; Deliver one-to-many activities (webinars, workshops, Cyber Digital Bootcamps) to drive adoption and value; Support phased migration of Standard customers to Immersive One Core; Re-engage on expansion when signal appears; Partner closely with Inside Sales Reps and Customer Operations; Serve as voice of customer to product, content, and engineering teams; Stay informed of evolving threats, AI, trends, and new technologies

Requirements

Experience working within cybersecurity (essential); 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role; Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes; Confident presenter to technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps; Able to qualify and prioritise quickly and communicate technical concepts in a clear, jargon-free way; Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development); Knowledge of information security concepts, domains, compliance, and standards; Experience delivering onboarding, enablement, or one-to-many sessions at scale; Familiarity with product-led growth (PLG) or digitally-led customer motions

Nice to have

Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments

Benefits

Time off, flexible and remote working (25 days annual leave + 2 volunteering days + birthday half day); Enhanced parental leave, mindfulness groups, critical illness cover; Career and learning development through the platform and 'Learn Anything' fund; Share options, sales incentives, Recognition & Rewards; Informal or formal flexible working options (flexible start/finish times, reduced hours, job share, remote working); Sociable team with monthly socials and sports clubs; Remote position with bi-annual EMEA HQ meetups and regular in-person regional meetings