Solutions Consultant, SMB (London, United Kingdom)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting SMB accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate

This is a full time hybrid role based out of our London hub.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Responsibilities

Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations; Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers; Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and organization requirements, in order to help customers adopt the platform securely and at scale; Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap; Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams; Create thoughtful content to delight customers and internal partners surrounding Figma’s product suite; Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy

Requirements

2+ years’ professional experience, ideally in sales engineering or solution consulting within SaaS; Familiarity with the SaaS sector and ability to learn new technologies quickly; Experience presenting technical solutions, defining success criteria and leading pre-sales evaluations; Excellent communication skills, with a flair for engaging presentations and product demonstrations for varied audiences; Ability to prioritise competing customer demands while balancing customer and business needs

Nice to have

Experience using or working with Figma, or other UX/UI experience; Front end development or developer lifecycle experience; You embody our values and can thrive in a constantly evolving and growing environment