Solutions Engineer DACH (m/f/d)

As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team. This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Responsibilities

Working at the intersection of Sales, Product and Customer Success, aligning growth objectives to 360learning capabilities; Ensuring the region’s success as the first Solutions Engineer for the German market; Becoming an internal expert in 360learning technology and developing a deep understanding of how it is used by current customers and drives value for future ones; Bridging the gap between the strategic direction of product development and market needs; Completing onboarding process on Convexity; Meeting the global team through virtual coffee meets and happy hours; Mastering the value proposition through shadow meetings with AEs and intensive training; Learning the product in detail and supporting Product team with insights and feedback; Defining the first OKR; Understanding, mastering, and describing the product to prospects and addressing questions about technology; Collaborating with sales teams to understand customer requirements and provide sales support; Providing valued feedback internally to cross-functional teams; Planning and configuring products to meet presentation needs; Collaborating with AEs to build engaging strategies to move deals forward in the sales funnel (POC/pilot construction); Becoming a trusted advisor to all levels within prospective customer organizations; Being identified as a prime expert by Account Executives; Sharing expertise with other team members and 360Learners; Contributing to Solutions Engineering department growth by identifying best practices, designing new processes and creating new contributions; Working alongside sales team members at every step of the sales process; Helping shape the Solutions Engineering team by recruiting colleagues

Requirements

5+ years’ experience working either as a Pre-Sales, Solutions Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry; A consultative selling background; Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS; Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO; Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …); Excellent written and verbal communication skills; Fluent German and business fluent English proficiency; Enthusiasm for our culture explained here: https://bit.ly/Convexity360L

Nice to have

Other languages are a plus

Benefits

Compensation package includes base salary, a variable component and equity; Work From Home perks; 1 month parental leave for the second parent; Flexible hours; Remote work possible anywhere in Germany, France or the UK; 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity; CSR Charter; Onboarding journey and Convexity Culture framework