Solutions Engineer

As a Solutions Engineer, you'll help customers evaluate, implement, and expand their use of PlayerZero. You'll partner with an Account Executive to understand customer needs, prove the platform's technical and business value, and win the sale. Then you'll stay involved through implementation, go-live, and adoption. You'll serve as the customer's technical owner from evaluation onward, connecting PlayerZero to their software environment and turning defined use cases into measurable outcomes. This role combines technical depth, sales judgment, and hands-on delivery, with responsibility for managing multiple engagements and identifying new opportunities as customers see results.

Responsibilities

Lead technical discovery and demonstrations; Drive evaluations to a decision; Support the buying process; Lead implementation and go-live; Drive adoption and demonstrate results; Develop expansion opportunities; Strengthen the team and product

Requirements

Experience selling technical products to engineering teams, ideally in developer tools, DevOps, observability, security, or cloud infrastructure; Strong technical fundamentals across Git, CI/CD, APIs, containers, and cloud environments, with the ability to read unfamiliar code and engage credibly with senior engineers; Experience leading discovery, delivering live demonstrations, managing technical evaluations, and handling buyer objections alongside an Account Executive; The ability to connect technical capabilities to business value for technical and nontechnical stakeholders; Comfort troubleshooting in front of customers and adapting when a demonstration or deployment doesn't go as planned; A track record of ownership through implementation and customer outcomes, with strong organization and follow-through across multiple engagements; Relevant backgrounds include sales engineering, solutions architecture, or software, platform, and DevOps engineering with meaningful customer-facing sales-oriented experience