Solutions Engineer - São Paulo, Brazil

As a Cloudera Solutions Engineer, you will drive the technical pre-sales motion in close partnership with Account Executives to win deals, build lasting customer relationships and help customers be successful in deploying the CDP platform. Working alongside sales teams, you will partner directly with prospective customers to run deep discovery and unpack their business drivers, pain points, and technical goals. You will utilize your strong technical skills, business competencies and customer service orientation, to provide the highest level of solution design, and deliver technical value to sales teams, prospects and customers, to support sales goals.

Responsibilities

Create and deliver customer-centric solution designs, proposed architectures and business outcomes to all levels (developers, architects, CTO, CIO); Work with cross-functional teams including Sales, Marketing, Product Management, Services, Support, Training, and Engineering to share Cloudera's vision with customers; Advise customers on use case patterns through discovery and requirements workshops; Transform customer feedback into actionable product roadmap items; Work with teammates and management to define technical selling strategy; Participate in the Cloudera community, share evangelism activities (blogs, meetups, industry events), and contribute to internal and external knowledge repositories; Drive the technical pre-sales motion in close partnership with Account Executives to win deals and build customer relationships; Run deep discovery with prospective customers to unpack business drivers, pain points, and technical goals

Requirements

5+ years of professional work experience in a pre-sales customer facing role (Solutions Engineer, Sales Engineer, technical consultant, Solutions Architecture or similar) acting as a co-seller to business leaders and technical champions in the enterprise; Demonstrated experience conducting technical discovery, whiteboarding proposed solution architectures, and remaining hands-on to run demos, build technical proofs of concept, and deliver real business value; Experience with the Apache Hadoop ecosystem (HDFS, YARN) and related components (Spark, Hive, Impala, Kudu, Solr, etc.) and can discuss the benefits of a centralized architecture for data management and data access; Experience with public cloud infrastructures (AWS, Azure, GCP, IBM Cloud, etc.); Interest in achieving a public cloud certification; Experience with Linux OS and bare metal, VM, and distributed container platforms (Kubernetes or OpenShift); Some experience with private cloud infrastructures (Server Hardware, Storage, Networking); Some experience with Data Lakes, principles of Data Warehousing, SQL and relational database patterns, and application integration; Some basic software development experience in Java, Scala or Python; Demonstrated problem solving and analytical skills; Some knowledge of differentiators across the competitive landscape; Interest in Data Science and understanding of the difference between Data Engineering and Applied Science; Cares about colleagues, gets the job done together, and is passionate and inspiring; Bachelor's Degree or equivalent experience in a Technical Field

Nice to have

Understanding of challenges in operations and integration of enterprise platforms for Security and Data Governance; Experience with and interest in open-source software and development practices; NoSQL or Operational-DB experience (HBase, Phoenix, Accumulo, Druid, Cassandra, MongoDB, etc.); EDW experience (Teradata, Netezza, GreenPlum, Exadata); Data Science and ML experience (R, Python, Anaconda, Jupyter, Deep Learning Frameworks, etc.); Integration products experience (Talend, DataStage, Informatica BDM, Qlik, Tableau, Zoomdata, Tibco, MuleSoft, IBM, Oracle, Spring Integration, etc.); Experience with Data Flow, Queues and Stream Processing (NiFi, Kafka, Flink, Spark) in enterprise applications

Benefits

Generous PTO Policy; Unplugged Days for work-life balance; Flexible WFH Policy; Mental & Physical Wellness programs; Phone and Internet Reimbursement program; Access to Continued Career Development; Comprehensive Benefits and Competitive Packages; Paid Volunteer Time; Employee Resource Groups