Sr Analyst Vendor Management

The Senior Software Asset Management (SAM) License Analyst is an experienced SAM practitioner responsible for independently managing complex software licensing, entitlement, compliance, optimization, audit, and risk activities across a portfolio of enterprise publishers. The role serves as a senior functional resource and escalation point for the SAM team, providing licensing judgment, reviewing and challenging complex Effective License Positions, resolving unfamiliar licensing issues, supporting material true-ups and renewals, and coaching less-experienced SAM practitioners. This is a hands-on senior practitioner role that also supports day-to-day SAM operations, including queue coverage, escalations, publisher issues, data-quality challenges, and cross-functional requests.

Responsibilities

Independently manage complex licensing positions across multiple enterprise publishers and licensing models; Develop, review, and challenge Effective License Positions; Serve as a senior escalation point for complex SAM queue requests, licensing questions, and entitlement issues; Serve as a senior SAM point of contact for internal and external software license audits; Coordinate with IT, Procurement, Contract Management, Legal, Finance, and other stakeholders to gather audit evidence; Identify and evaluate software optimization and cost avoidance opportunities; Investigate discrepancies across Flexera, ServiceNow, publisher portals, and other sources; Support Flexera One, automated ELP, and SAM automation initiatives; Provide senior licensing analysis for renewals, true-ups, and lifecycle decisions; Coach and mentor SAM License Analysts; Maintain defensible documentation, SOPs, and publisher playbooks

Requirements

Approximately 5–8+ years of progressively responsible experience in Software Asset Management, IT Asset Management, software licensing, license compliance, audit management, or closely related disciplines; Demonstrated ability to independently manage complex software licensing or compliance work; Proven experience supporting or leading third-party software audits involving publishers such as Microsoft, Oracle, IBM, Adobe, VMware/Broadcom, or comparable enterprise vendors; Demonstrated experience developing, reviewing, or challenging Effective License Positions and entitlement reconciliations; Strong understanding of perpetual, subscription, SaaS, user/device, processor/core, virtualization, cloud, and consumption-based licensing concepts; Experience interpreting licensing terms, product-use rights, audit provisions, and deployment metrics; Experience supporting complex renewals, true-ups, compliance remediation, optimization, or software audits; Broad experience across multiple enterprise publishers rather than primarily a single publisher; Hands-on experience with Flexera One, Snow, ServiceNow SAM/ITAM, Aspera, or comparable enterprise SAM technologies; Demonstrated ability to investigate incomplete or conflicting data rather than relying solely on system-generated output; Experience coaching or mentoring less-experienced SAM practitioners; Strong analytical, documentation, stakeholder-management, and communication capability; Experience working with Procurement, Contract Management, Legal, Finance, IT, Product Owners, or other enterprise stakeholders; Experience operating in a global enterprise, managed-service, or distributed delivery environment; Bachelor's degree in Information Technology, Business, Accounting, Computer Science, or a related discipline, or equivalent relevant professional experience

Nice to have

Certifications such as CSAM, CITAM, ITIL, Flexera certifications, publisher licensing certifications, or comparable industry credentials; Experience with Flexera One, Snow, ServiceNow SAM/ITAM, Aspera, or comparable enterprise SAM technologies; Experience operating in a global enterprise, managed-service, or distributed delivery environment