Sr. Development Manager, LiveOps QA

Scopely is seeking a Senior Development Manager to join our Barcelona studio as a key driving force within our Central Studio Operations team. Our Central Studio Operations provides shared operational support, processes, and resources that help Scopely’s game studios work efficiently. It coordinates cross-functional teams and enables the successful development, launch, and ongoing operation of games.

Responsibilities

Partner directly with Game Team Leadership and Executive Producers to align release practices and quality standards with Scopely’s global business objectives; Review the operational rigor of live service releases. Ensure robust processes are in place across the full LiveOps lifecycle (from campaign/event configuration and QA/testing to live deployment, telemetry validation, and real-time performance monitoring); Define, iterate, and champion the adoption of standardized, modern release frameworks and deployment processes across all titles. Focus heavily on risk mitigation, live-environment stability, and real-time incident monitoring to prevent player-impacting downtime; Act as a central change agent, guiding cross-functional studio teams across global locations to adopt modern quality operations principles; Manage strategic relationships with trusted external QA and development partners. Design service level agreements and workflows to ensure external teams operate as seamless, high-performing extensions of our studios; Champion the strategic integration of automation, AI-driven testing, and modern tooling into the studio release pipelines to aggressively drive down time-to-market; Conduct continuous post-mortems and root-cause analyses on release bottlenecks, turning data insights into actionable, studio-wide process improvements; Act as the primary spokesperson for central operations, clearly communicating release risks, deployment health metrics, and strategic improvements to executive stakeholders

Requirements

Proven track record of managing live-service games on mobile; Strong hands-on experience leading campaigns and events through the entire lifecycle, from initial concept and implementation to testing, release, and live performance monitoring; Proven track record of driving massive process changes and operational improvements across matrixed organizations without direct line-management authority; Strong background in Technical Program Management, Release Engineering, or Technical Production; Understanding of CI/CD pipelines, build distribution, and deployment risks; Extensive experience collaborating with, evaluating, and maximizing the value of large-scale external partners and vendors; Ability to look at a highly complex, multi-studio ecosystem, identify systemic inefficiencies, and engineer elegant, scalable solutions; Exceptional interpersonal skills with the ability to translate technical risks into clear, business-focused narratives for executive leadership; Degree level education or equivalent experience; Passion for mobile and console/PC games, with proven experience working on games as a live service; Experience with LiveOps QA; Ability to generate impact and make progress through influence; Experience managing a portfolio of projects or in a central capacity; Proven ability to oversee and manage projects with complex setups; Strong accountability in observing deadlines and engagements; Minimum 5 years of experience in a game development environment with proven experience in management; Very strong interpersonal and communication skills (both written and verbally) and ability to collaborate with senior management; Ability to identify risks and changes needed and to execute solutions, with appropriate sense of urgency; Strong and demonstrated knowledge of project management, software development methodologies, QA best known practices; Proficient with setting up and navigating through JIRA, TestRail, Google Docs, Google Sheets/Excel, and a build distribution management system

Nice to have

Hands-on experience with systems like Azure PlayFab, Unity Gaming Services, Firebase, or proprietary internal LiveOps dashboards; Proficiency with product analytics platforms (Amplitude, Mixpanel, or GameAnalytics) and BI visualization tools (Tableau, Looker, or Excel/Google Sheets); Experience managing workflows in JIRA and using build distribution tools (TestFlight, Google Play Console, Firebase App Distribution)