Sr Engagement Manager

As a Sr. Engagement Manager in our Canadian practice, you will be the key player on a team that guides customers through the solution delivery and deployment lifecycle by partnering with Workday leadership, consultants, and resource management. You will be the Workday leader ultimately responsible for managing the Customer experience through deployments.

Responsibilities

Project manage one or more Workday Financials/HCM/Payroll/implementations concurrently; Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW; Provide guidance and mentoring to Professional Services resources working on your implementations; Ensure projects are properly planned and staffed; Manage and measure project performance using appropriate tools and techniques; Perform risk management to collaboratively minimize and manage project risks proactively with customers; Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes; Present at Executive Steering Committee meetings; Ensure the client takes advantage of Workday best practices; Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups; Identify opportunities to position other service offerings; Ensure the client can serve as a reference upon completing their implementation; Assist in the transition of the customer from Professional Services to Product Support; Ensure the project is delivered within the budget outlined in the SOW; Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

Requirements

4+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll; 3+ years deploying Workday, PeopleSoft, Oracle, SAP, Ultimate Kronos or similar software; Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer; Previous experience with project management tools (Microsoft Project, Smartsheet, etc.); Ability to travel up 25% - 50% percent of the time

Nice to have

Bilingual in French and English language preferred but not required; Previous experience managing full project lifecycle, including P+L ownership is a plus; Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment; Previous SaaS sales experience is a plus; Successful candidates have a balance of functional (business) and technical experience

Benefits

Eligibility for Workday Bonus Plan or role-specific commission/bonus; Annual refresh stock grants; Comprehensive benefits; Flexible work schedule