Sr Enterprise Account Exec, FSI

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

The Role

Own named Singapore banking accounts and drive enterprise new business revenue while serving as a trusted strategic advisor to banking C-suite on digital transformation and IT modernization. Orchestrate cross-functional ServiceNow teams around banking-specific value drivers aligned with Singapore's financial digitization and regulatory requirements (MAS, operational resilience, compliance).

Responsibilities

Build and own relationships with banking C-suite (CFO, CIO, CRO, Chief Compliance Officer, Chief Digital Officer, Chief Information Security Officer); Lead account strategy, expansion planning, and multi-product deal orchestration (such as ITSM, CRM, Security & Risk, Employee Experience); Develop business cases and ROI narratives around operational efficiency, regulatory compliance, and IT resilience for banking stakeholders; Coordinate Solutions Consultants, Specialists, Customer Success, and Partners to deliver banking-specific solutions

Requirements

10+ years of enterprise software sales with demonstrated experience selling into banks; Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.; Deep knowledge of Singapore's banking market (tier-1/tier-2 bank priorities, MAS regulatory expectations, fintech landscape); Proven track record of new business generation and achieving sales targets; Consultative selling approach, ability to translate banking challenges into ServiceNow ROI narratives; Experience orchestrating across internal teams (Solutions Consultants, Specialists, Partners) in a "win as a team" environment; Strong executive presence with banking C-suite