Sr Key Account Manager Portugal

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

ID: JR0083648

YOUR WORK-LIFE OPPORTUNITY

We are looking for a Senior Account Manager to be responsible for a portfolio of food top partners in Porto.

Your role is to build strong relationships with top partners, manage their account and implement strategies that will grow your partner’s business inside Glovo and make you achieve your goals and targets.

Check this video to understand how life is at Glovo.

Please submit your CV in English.

Responsibilities

Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).; Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.; Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).; Ensure that Glovo has the best content by signing preferred partnerships with partners.; Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).; Improve Glovo’s revenue through commission renegotiation and selling assets.; Understand, build action plans and follow up on churned and inactive partners.; Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

Requirements

At least 3 years of experience in high-performance account management or Business Consultancy.; Bachelor in Business Administration, Marketing, Economy or similar.. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.; Comfortable working in a high growth and high-performance scale-up with a fast pace.; Computer literate, good knowledge of Google Docs and MS Office.; Native Portuguese and English language skills are a must.; Strong Analytical skills, and knowledge in Excel/ Google Sheets.; Strong Commercial skills.; Good communication and interpersonal skills; Project management skills, highly organized and detail-oriented.; Problem solver, data-driven with an analytical approach