Sr. Revenue Cycle Application Analyst – Epic HB

We support the organization's mission to deliver outstanding patient care to create a healthier world — one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment, and we embrace individuals who demonstrate a deep passion for problem-solving and customer service. We are seeking a Senior Revenue Cycle Application Analyst (Epic HB) who will serve as a technical leader with a high degree of knowledge and recognized expertise in Epic Research and Hospital Billing. Responsibilities include design, building, testing, and implementation of Epic Revenue Cycle application systems as well as providing project management, customer service, troubleshooting, and maintenance. This position will report to the Hospital Billing Supervisor in the Information Services department and will closely collaborate with Revenue Cycle operations (Patient Access, Revenue Integrity, Professional Billing, Coding, Continuous Improvement, Trainers, Finance, Cashiers, Hospital Billing, Provider Enrollment, Provider Education, Clinical Research Billing, and Single Business Office) as well as third party vendors and other application teams on a daily basis.

Responsibilities

Serve as a technical leader with a high degree of knowledge and recognized expertise in Epic Research and Hospital Billing; Design, build, test, and implement Epic Revenue Cycle application systems; Provide project management, customer service, troubleshooting, and maintenance; Report to the Hospital Billing Supervisor in the Information Services department; Collaborate with Revenue Cycle operations, third party vendors, and other application teams on a daily basis.

Requirements

Nine (9) years of related experience, education/training, OR Bachelor’s Degree in related area plus five (5) years of related experience/training (Epic build experience in Research and Hospital Billing); Broadly encompassing or highly in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s); Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation; Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner; Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels; Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule; Advanced written and verbal communications skills to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner; Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use; Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends; Must be able to work various hours and locations based on business needs; Employment is subject to a criminal background check and pre-employment physical.

Nice to have

Epic Research Billing Certification; Epic HB Administration Certification; Epic PB Administration Certification; Epic Claims/Remittance Certification; Epic Charge Router Certification; Project Management Experience; Revenue Cycle background and experience that provides understanding of healthcare operations.

Benefits

Weekly Direct Deposit; 401K Matching; Competitive medical, dental and vision insurance; Consistent communication throughout your project; ZeekTek Referral Program.