Sr Solution Architect

As a Solutions Architect, you will be the trusted advisor helping our customers unlock the ultimate value of Couchbase. You will work directly with customer engineering teams, blending high-level architectural coaching with hands-on professional service delivery. If you love solving complex, real-world data challenges, designing cutting-edge AI-ready architectures, and guiding enterprise customers from design to production, this role is for you.

Responsibilities

Lead customer engagements, guiding short- to medium-term on-site and remote client engagements including architecture and use case reviews, sizing, performance tuning, and deployment topology planning; Solve complex technical challenges from initial design through production operations, managing hands-on troubleshooting and escalating issues when necessary; Help customers implement AI solutions and data platforming best practices, leveraging Couchbase’s advanced features like indexing, SQL++, Full-Text Search, Vector Search, and Columnar technologies; Assist with all phases of Couchbase implementations, including installation, deployment topology planning, and establishing operational best practices; Act as the technical product expert, communicating and presenting complex architectural concepts to audiences from developers and architects to C-level managers; Contribute to internal technical projects, including software development, benchmarking, and troubleshooting; Collaborate with sales and pre-sales teams to handle technical escalations and identify growth opportunities; Author internal and external technical collateral, such as reference architectures, whitepapers, and best-practice guides

Requirements

5+ years of experience in enterprise back-end software consulting, with a strong focus on database technologies (SQL, NoSQL, or Distributed Databases); 2+ years of experience working with major Cloud platforms (AWS, Azure, GCP), including cloud troubleshooting and performance tuning; Strong foundation in application design and development, with familiarity in traditional RDBMS schema modeling and configuration; Experience engaging with developers and utilizing AI-assisted development/evaluation techniques (e.g., Gemini, Claude); Rigorous diagnostic and troubleshooting process, with a proven track record of resolving complex, end-to-end technical issues; Stellar presentation and communication skills, with the ability to articulate technical solutions concisely to both highly technical and non-technical stakeholders; BSc in Computer Science, Engineering, or an equivalent technical field; Fluency in English is required

Nice to have

Secondary fluency in Spanish, French, Portuguese, or Japanese

Benefits

Generous Time Off Program; Flexibility to care for you and your family; Wellness Benefits - medical, dental, vision, life insurance, and employee assistance programs; Financial Planning - Retirement program and Business Travel Insurance; Career Growth - Be valued, Create value approach; Fun Perks - ergonomic and comfortable in-office / WFH setup, food and snacks for in-office employees; Bonus, commissions, and other benefits