Sr. Solutions Consultant

Join an industry leading team performing challenging and meaningful work. Trellix is supporting a critical U.S. Public Sector customer in the planning, deployment, migration, operation, and sustainment of key endpoint security systems comprised of Trellix and third-party technologies.

Responsibilities

Responsible for overall customer experience and successful delivery of services; Build and maintain strong customer relationships; Work with a group of customer organizations to deploy, integrate, and operationalize Trellix’s Endpoint Detection and Response capabilities across a broad enterprise; Write technical documentation and briefings; Lead and/or participate in technical exchange meetings; Collaborate with end users as well as inter-agency, intra-agency, and internal Trellix stakeholders; Develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports, etc.; Lead or participate in development testing, debugging, pre-deployment testing, and post-deployment testing; Lead or participate in certification and accreditation and/or access and authorization processes; Lead or participate in deployment planning and execution; Analyze technical/integration requirements and develop technical solutions for Customer review and consideration, and once approved, integrate into the customer's infrastructure; Lead or participate in system configuration, tuning, and policy development; Lead or participate in the development of standard operating procedures (SOPs) and playbooks; Monitor and manage system health, status, availability, and functionality; Report on technical problems, operational problems, and end user/customer feedback; Analyze data and provide recommendations for solutions to operational and/or technical problems; Lead or participate in technical troubleshooting efforts and problem resolution, including assessment, hands-on tasks, log reviews, performing triage tools, reviewing product documentation, and communicating with product support and development teams

Requirements

Active TS/SCI with Full-Scope Polygraph; 100% On-site delivery within customer at Ft. Meade, MD; Active DOD8140/8570 compliant cybersecurity certification; Experience in large-scale operational environments focusing on cyber defense, incident analysis, developing defensive capabilities, and designing and implementing security solutions; Self-motivated and passionate about cybersecurity and information technology; Experience with enterprise network technology planning, deployment, user migration and operations; Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders; Demonstrated technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering and/or Windows and Linux systems administration; Experience with Trellix Endpoint Security (ENS), ePolicy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL); Experience with Active Directory, Databases, Virtualization, Cloud Services (i.e., AWS, Azure) and enterprise networks; 5+ years in a technical capacity; B.S. or higher in a related technical field (i.e., computer science, information technology, or engineering); Aptitude and ability to develop expertise with Trellix products; Familiarity with cyber threat identification, management, mitigation, and response strategies; Active DoD 8570 or DoD 8140 compliant cybersecurity certification

Benefits

Retirement Plans; Medical, Dental and Vision Coverage; Paid Time Off; Paid Parental Leave; Support for Community Involvement; Flexible work hours; Family-friendly benefits; Social programs