Sr. Supervisor, Facilities Operations, U.S. Central (R6095)

Shield AI is seeking a Senior Supervisor, Facilities Operations to lead safe, reliable, and consistent Facilities Operations across an assigned region. The role directly supervises Facilities Coordinators, manages regional service delivery, leads qualifying non-capital facilities projects, and serves as the primary Facilities partner to site and business leadership. This is a hands-on people-leadership role. The Senior Supervisor executes within global and regional standards while applying sound judgment to local conditions. The role is primarily on-site, requires regional travel of approximately 20%, and requires availability for occasional early-morning, evening, weekend, or on-call response. Compensation is influenced by factors including skill set, experience, licenses and certifications, and work location. All offers are contingent on a cleared background and possible reference check.

Responsibilities

Directly supervise, coach, and develop Facilities Coordinators in the region; Set priorities, delegate work, and establish consistent service expectations; Conduct team meetings, one-on-ones, performance feedback, development planning, and workload reviews with People Experience; Build cross-site coverage plans and maintain continuity; Lead day-to-day Facilities Operations across regional sites; Coordinate preventive and corrective maintenance, work orders, building services, utilities, and landlord obligations; Serve as regional Facilities escalation point; Implement global and regional standards, SOPs, and service levels; Plan and deliver non-capital regional facilities projects; Participate in commissioning and formal turnover of major capital projects; Direct and monitor regional vendors, contractors, and service providers; Review invoices, track purchase orders and commitments, support monthly forecasts, and maintain budget documentation; Partner with EH&S and Security to implement safety, security, and compliance requirements; Serve as principal regional Facilities contact for site leaders and employees; Maintain regional reporting, risk, issue, and action registers; Use operating data and root-cause analysis to improve performance

Requirements

Bachelor's degree in facilities, business, operations, engineering, construction, communications, or a related field, or an equivalent combination of education and relevant experience; 3+ years of progressive experience across facilities, workplace, office operations, property operations, project coordination, vendor management, or a closely related operating function; Demonstrated leadership of people, projects, vendors, or cross-functional teams; Experience supporting multiple sites, a complex campus, or multiple concurrent operational workstreams; Demonstrated ability to plan and deliver workplace improvements, moves, service rollouts, minor facility projects, or related initiatives; Experience coordinating vendors or contractors and managing scopes, schedules, service expectations, purchase orders, invoices, or budget documentation; Working knowledge of facility operations and commercial building services, including HVAC, electrical, plumbing, fire and life safety, access control, and other building systems; Strong written and verbal communication skills and sound judgment; Ability to use work-management, project, collaboration, and reporting tools; Ability to work primarily on-site, travel throughout the assigned region, and support after-hours response when required

Nice to have

Prior experience directly supervising employees or leading a distributed site-services team; Experience in aerospace, defense, advanced manufacturing, engineering, technology, laboratory, aviation, or another mission-critical environment; Experience supporting secure, controlled-access, or classified facilities; ICD 705 familiarity or training; Experience with a computerized maintenance management system, integrated workplace management system, building management system, or comparable facilities platform; Experience supporting facility openings, expansions, relocations, construction coordination, commissioning, or operational turnover; Familiarity with OSHA requirements, contractor-safety practices, emergency response, and corrective-action management; CFM, FMP, SFP, OSHA 30, LEED, project-management, or another relevant professional credential

Benefits

Bonus; Benefits; Equity; Temporary benefits package applicable after 60 days of employment (temporary employees)