Sr. Systems Engineer

Responsibilities

Manages and administers on-premise and cloud-based infrastructure services including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness, orchestration and automation and performance monitoring; Scripts, code and development are required to deliver solutions within both cloud and on premise solutions; Responsible for design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment; Leads analysis of use case requirements, designs solutions, and deploys on premise or cloud based infrastructure; Leads, advises on and completes proactive performance monitoring, analysis, alerting, reporting and tuning, proactive capacity analysis and provision solutions, maintenance activities, including deploying patches and ensuring that firmware and software are up to date, incident and problem analysis, resolution, and follow-up to ensure platform stability; Maintains an interoperability matrix to ensure cross-vendor compatibility; Creates, reviews, and maintains technical documentation, including solution designs and reference guides; Leads discussions of new products and services to enhance the delivery of infrastructure services; engages vendors as appropriate; Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures; Leads, advises on and completes implementation and maintenance activities during business hours, as well as outside of business hours; Provides 24-hour on-call support when scheduled; Serves as a technical escalation point to others serving in on-call roles; Maintains a broad knowledge of technology, equipment, and/or systems; Other duties as assigned.

Requirements

High School diploma or equivalent and 7 years of related experience required; Or equivalent combination of education and experience; Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure required; Knowledge of server hardware and storage array networks required; Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required; Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities required; Ability to travel to and from Data Center facilities required; Scripts, code and development are required to deliver solutions within both cloud and on premise solutions.

Nice to have

Bachelor's degree preferred; Experience in a higher education or healthcare field preferred; Experience leading a team of Systems Engineers preferred; Strong scripting skills preferred; Expertise with server operating systems and orchestration and automation tools preferred