Staff Software Engineer, Billing Platform

We are seeking a Staff Software Engineer for our Billing team to design, build, and scale Crusoe Cloud’s billing platform. This role sits within the Cloud Customer Experience (CCX) organization and is critical to enabling accurate, transparent, and reliable billing for our customers. You will own core billing systems end-to-end, from metering and pricing to invoicing and payments, ensuring they are highly reliable, scalable, and easy to understand. This role requires deep collaboration with Product, Finance, Customer Success, and other engineering teams to deliver a seamless and trustworthy billing experience.

Responsibilities

Own Critical Systems: Design and operate highly reliable billing services that directly impact revenue and customer trust; Drive Accuracy & Transparency: Build systems that ensure customers can clearly understand their usage and charges; Partner Cross-Functionally: Work closely with Finance, Product, Customer Success, and Support teams to align on requirements and deliver robust solutions; Enable New Business Models: Implement flexible pricing and billing capabilities to support evolving cloud offerings; Improve Reliability: Build safeguards, validation systems, and reconciliation workflows to prevent and detect billing discrepancies; Mentor and Influence: Lead design discussions, review code, and raise the technical bar across the team; Mentor and Lead: Guide engineers through design reviews and implementation, contributing to a strong engineering culture; Design and build scalable billing systems, including usage metering, pricing models, invoicing, and payment integrations; Ensure accuracy, reliability, and auditability of all billing-related data and workflows; Develop real-time and batch processing pipelines for usage tracking and cost calculation; Build APIs and services that provide customers with clear, transparent insights into their usage and spend; Partner with Finance and Product teams to support new pricing models, product launches, and revenue workflows; Improve system observability, reconciliation processes, and error handling to ensure billing correctness; Contribute to architectural decisions that support long-term scalability and flexibility of the billing platform; Mentor engineers, enhance hiring practices, and contribute to building a strong, inclusive engineering culture

Requirements

Billing Systems Experience: Experience building or working on billing, payments, metering, or financial systems (or similarly complex, high-integrity data systems); Strong Ownership Mindset: Ability to own complex systems end-to-end, with a focus on correctness, reliability, and long-term maintainability; Professional Experience: 5+ years of software development experience, including backend development with languages such as Go, Java, Rust, or C++; Distributed Systems Expertise: Experience designing and operating scalable, fault-tolerant systems with strong data consistency guarantees; Data & Processing Knowledge: Familiarity with real-time and batch data processing, event-driven architectures, and data modeling for financial systems; Cross-Functional Collaboration: Proven ability to work closely with Product, Finance, and non-technical stakeholders to translate business requirements into technical solutions; Attention to Detail: Strong focus on data accuracy, edge cases, and building systems that handle financial correctness; Observability & Reliability: Experience building systems with strong monitoring, alerting, and debugging capabilities; Mentorship: Experience guiding engineers and contributing to a culture of engineering excellence; Communication Skills: Ability to clearly explain complex systems and trade-offs to both technical and non-technical stakeholders

Benefits

Competitive compensation and equity packages; Restricted Stock Units; Paid time off, paid holidays & leave of absence programs; Comprehensive health, dental & vision insurance; Employer contributions to HSA account; Paid parental leave; Paid life insurance, short-term and long-term disability; Professional development & tuition reimbursement; Mental health & wellness support; Commuter benefits (parking & transit); Cell phone stipend; 401(k) Retirement plan with company match up to 4% of salary; Volunteer time off; Global travel insurance & emergency assistance; Daily meals allowance; Additional perks & programs specific to location