STAMP Account Manager

This position will serve as the primary liaison between K+S Services and the customer on all day-to-day operations. We’re looking for someone with an inquisitive, can-do attitude, excellent social skills, and strong attention to detail. This position will be located at a customer site in Columbus, GA.

Responsibilities

Maintain and build relationships with key plant personnel from maintenance, purchasing and engineering to provide quality customer service; Set up and execute spare parts strategy with customer, focusing on repairs vs. replacing with new; Ship, receive, and expedite orders as needed; Manage internal STAMP database, ensuring accuracy and integrity; Process repair order approvals daily; Oversee and inventory repairable assets; Create reports to measure performance against corporate measurables (on-time delivery, cost savings, quality, inventory, warranty, etc.); Actively participate in plant-sponsored initiatives, meetings, and activities; Establish regular meeting cadence with plant decision makers; Work with the customers to improve their reliability and introduce cost-saving initiatives; Help solve customer problems and keep industry running; Apply 5S workplace principles to all work areas

Requirements

Strong communication skills – ability to speak clearly, confidently, and professionally; Ability to lift up to 75 lbs. and position requires a lot of walking; Proficiency in Microsoft Office programs and the ability to quickly grasp customer software; Strong problem-solving abilities and solution-focused mindset; Inquisitive, can-do attitude; Excellent social skills; Strong attention to detail

Nice to have

5+ years of manufacturing and/or maintenance experience is preferred; Mechanical background and understanding of technical drawings and machinery is a plus; Experience operating a forklift is a plus

Benefits

Industry-competitive salary; commissions; bonus opportunities; Medical, dental, vision insurance; 401K match; Positive and engaging team mentality with upward mobility opportunities