Stock Controller - Brekum-Drobo

As a Stock Controller at M-KOPA, you will be responsible for ensuring accurate stock management and reconciliation within the retail department. You will manage stock allocation for sales, support stock audits, and oversee the tracking and return of inventory to the warehouse. In this role, you will handle customer interactions, resolve product issues, and facilitate in-warranty repairs. You'll also ensure that the depot is maintained in excellent condition while providing daily reports on stock status to ensure transparency and accountability in all stock-related activities.

Responsibilities

Manage stock allocation for sales; Receive, allocate, and reconcile stock for sales; Support and conduct stock audits; Ensure all inventory is accounted for and properly tracked; Oversee the tracking and return of inventory to the warehouse; Handle customer interactions and customer inquiries; Resolve product issues; Facilitate in-warranty repairs and coordinate repairs; Maintain the depot in excellent condition; Provide daily reports on stock status; Collaborate with sales teams and warehouse operations

Requirements

A college diploma or degree in a relevant field is required; Experience in customer care or stock management is essential; Strong data management skills with a solid grasp of Excel; Ability to analyze stock data and trends; Sharp analytical skills; Strong problem-solving capabilities; Detail-oriented and proactive approach to managing stock; Ability to thrive in collaborative team settings

Nice to have

Experience in a fast-paced retail or logistics environment; Passion for continuous improvement; Commitment to accuracy

Benefits

Diverse development programs; Coaching partnerships; On-the-job training; Family-friendly policies; Prioritization of well-being; Flexibility