Store Team Leader, CA 9551

As a CVS Health Store Team Leader (STL), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The STL manages, inspires and coaches direct reports, consisting of Front Store (FS) crew and FS management positions, and leads the store team through effective communication, consistent application of SOPs and best practices, provisioning of appropriate support to all departments, and scheduling to the needs of the business.

Responsibilities

Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, involving hiring, training, performance management, and where required, termination of employment; Ensure appropriate staffing by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending; Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues and working within the #OneTeam dynamic; Maintain a safe and high-quality working environment that complies with all regulatory and company standards; Oversee timely and quality training of front store and cross-trained colleagues; Conduct regular check-ins with all direct reports to track business goals and maintain team engagement; Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and other in-store teams to foster a #OneTeam mentality; Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues; Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community

Requirements

Must be 18 years of age; Completion of all required training for current role within required timeframe; High school diploma or general equivalent education (GED); 1-3 years of prior relevant work experience; Work flexible schedules including early morning and evening shifts; two closing shifts per week and four weekend shifts per month are required at a minimum; Lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly, including overhead lifting; Ability to stand and walk for an extended amount of time

Nice to have

Pharmacy Technician Licensure; Bachelor's degree

Benefits

Medical, dental, and vision coverage; Paid time off; Retirement savings options; Wellness programs; Other resources based on eligibility; Eligibility for CVS Health bonus, commission or short-term incentive program