Strategic Account Manager, EMEA

We're hiring a Strategic Account Manager to own and grow a portfolio of enterprise customers. In this role, you'll serve as a trusted advisor to senior marketing leaders, ensuring BrightEdge delivers ongoing, quantifiable value and remains a critical part of their digital strategy. This is a quota-carrying role for someone who thrives in executive conversations, understands how to prove ROI, and takes pride in retaining and expanding long-term customer relationships.

Responsibilities

Own a book of business consisting of enterprise and mid-market BrightEdge customers, acting as their primary commercial point of contact; Lead executive-level conversations with VP- and C-level marketing leaders to demonstrate value, align on outcomes, and secure renewals; Proactively manage the full account lifecycle, including renewals, upsells, and expansion opportunities, including multi-threading and hunting within your accounts; Translate BrightEdge performance data into compelling narratives and presentations that clearly show ROI and business impact; Partner closely with Customer Success Managers to drive adoption, performance, and long-term customer health; Consistently forecast, manage, and close against a monthly retention and expansion quota

Requirements

1–2 years of closing experience in a quota-carrying SaaS Account Management or New Business role; Proven track record of meeting or exceeding revenue targets, ideally tied to MRR, renewals, or expansion; Comfort leading strategic conversations with senior executives and influencing stakeholders at multiple levels; Strong presentation and storytelling skills, with the ability to translate data into clear business value; Experience managing a sales cycle end-to-end using a CRM; Excellent written and verbal communication skills, with strong organization and time-management abilities; Bachelor's degree required

Nice to have

MarTech experience; Salesforce

Benefits

Competitive salary and bonus; Comprehensive benefits (including BUPA healthcare); Opportunity to expand your experience and knowledge; Smart and fun colleagues; Central Birmingham location; Working in a fast-paced environment where you can make a difference