Strategic Account Manager

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.

Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.

Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

As a Strategic Account Manager, you will be responsible for managing and growing relationships with our key enterprise clients. You will act as a trusted advisor, ensuring client satisfaction, driving adoption of our SaaS platform, and identifying opportunities for expansion. This role requires a strategic thinker with strong relationship-building skills, a deep understanding of SaaS solutions, and a proven track record of managing high-value accounts.

Responsibilities

New Business : Act as the primary quarterback, for all Apex sales in Construction, Distribution & Manufacturing space. This may involve co-selling activities with assigned partners.; Strategic Planning : Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.; Cross-Functional Collaboration : Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.; Contract Negotiation : Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.; Market Insights : Stay informed about industry trends, competitor offerings, and client needs to position our solutions effectively.; Reporting : Provide regular updates on account health, risks, and opportunities to leadership using CRM tools (e.g., Acumatica CRM).

Requirements

5+ years of strategic partnerships, business development experience in the SaaS industry; Proven experience and success in a Partner / Channel / Alliances role; Demonstrable ability to achieve key revenue targets; Ability to create and present GTM plans, drive internal and external alignment; Demonstrated capabilities to leverage cross-functional support; Result orientation and comfort with setting and achieving metrics & outcomes; Experience working with enterprise clients in the ERP (plus); Knowledge of SaaS metrics (e.g., ARR, MRR, churn, LTV) and how they impact account strategy.

Nice to have

Strong networking and relationship-building skills; Excellent analytical and problem-solving skills; Strong understanding of cloud requirements in the North American market; Excellent verbal and written communication skills; Self-motivated, organized, detail-oriented, and resourceful; Project management expertise, strong planning skills