Strategic Programs Manager

The Strategic Program Manager is a high-leverage leader within the global Strategy Team. The primary mission of this role spans three core areas: Bet Roadmap Management; GTMD & Strategy Implementation (SDM Focus); General Strategy Project Work.

Responsibilities

Own the lifecycle of major, cross-functional programs under the "Bets" framework from initial scoping and business case development through to final operationalization and launch; Directly manage the Bet Roadmap for the Retail Media Bet, ensuring alignment across all involved stakeholders; Construct and maintain unified program roadmaps, aligning deliverables across Engineering, Product, Marketing, Sales, and Customer Success; Proactively identify and manage system-wide dependencies, resource constraints, and operational bottlenecks; Establish structured, lightweight status-reporting cadences to keep L1 and L2 leadership informed; Act as the dedicated SDM coupled to the GTMD organization, ensuring strategic initiatives are effectively translated into market-facing execution; Lead critical analysis on elasticity pricing models and conduct comprehensive international expansion analysis; Drive stubborn accounts analysis to identify retention and growth blockers; Partner closely with the CRO, VP of GTM, and Head of Renewals to design, test, and execute strategic client retention and expansion programs; Analyze current-state cross-functional operations and design optimized, highly scalable "Ways of Working"; Conduct post-mortems, program-level audits, and operational readiness reviews; Standardize program-level tracking within Jira and Confluence; Support the wider Strategy Team with market and competitive intelligence, thematic deep dives, financial scenario modeling, and macro business analysis; Mentor junior team members and assist with recruiting

Requirements

Bachelor’s degree in Business, Finance, Management, Engineering, or a highly analytical field; 6+ years of professional experience, ideally combining 3–4 years in top-tier Management Consulting, Corporate Strategy, or an executive-facing advisory role and 3–4 years in an operational program management, product operations, or PMO leadership role within a high-growth technology/SaaS company; Proven track record of managing highly complex, multi-million dollar initiatives involving matrixed, cross-functional teams; Advanced financial and scenario modeling skills; ability to distill ambiguous data sets (e.g., pricing elasticity, stubborn accounts) into clear, actionable business recommendations; Exceptional interpersonal and communication skills, with a demonstrated ability to influence without authority and build alignment across Director- and C-suite levels; Comfort with traveling up to 10% as needed

Nice to have

Master’s degree in Business Administration (MBA), Finance, or a related graduate degree; Formal certification in Program/Project Management (e.g., PMP, PgMP, PMI-ACP, or CSM); Experience with structured innovation frameworks, OKR methodologies, or Agile-at-scale frameworks in a SaaS environment; Proficiency using AI productivity tools (e.g., Cursor, Claude, ChatGPT, Copilot) to accelerate personal output, documentation, and analysis

Benefits

Medical, Dental, and Vision insurance; Office-only catered lunch every Thursday, healthy snack bar, and great coffee; Flexible spending accounts and 401(k); Responsible PTO policy; mental health and wellness benefit with up to 12 fully covered therapy/coaching sessions per year; monthly gym reimbursement; 10% variable annual bonus contingent on Company performance; Restricted Stock Units (RSUs); free Coursera subscription and PXA courses; parental leave policy with 26 weeks fully paid for primary caregiver and 13 weeks fully paid for secondary caregiver; technology stipend to set up home office and monthly internet allowance