Strategy and Market Intelligence Analyst

The Strategy & Market Intelligence Analyst is responsible for building and maintaining the analytical backbone underpinning World Courier's strategy. This role generates fact-based insights on market size, growth, competitive dynamics, and customer demand drivers, directly informing strategic decision-making across service lines, geographies, and priority initiatives. The role requires strong analytical rigor, the ability to operate under ambiguity, and ownership of methodologies, data sources, and outputs. There will be considerable opportunity for on-the-job development — from more advanced analytical work to supporting high-impact strategic initiatives — making this an ideal position for an intellectually curious analyst looking to grow.

Responsibilities

Build and maintain robust, fact-based market models across service lines, regions, and countries; Maintain a structured and continuously updated view of key competitors, including service offerings, geographic footprint, and strategic moves; Build and maintain a fact-based view of World Courier’s market share across service lines, regions, and countries; Analyze trends in clinical trial activity, including trial initiation, cancellation, study complexity, and operational dynamics; Structure ambiguous problems into clear analytical frameworks and conduct analyses for priority topics; Support the creation of PowerPoint decks and presentation materials that communicate analytical results in compelling ways; Own and maintain documentation of key data sources, extraction processes, and analytical methodologies; Work closely with the Strategy Manager and engage with stakeholders across Finance, Sales, Services, and Operations

Requirements

Strong analytical and structured problem-solving skills; Ability to work with incomplete, fragmented, and imperfect datasets; Ability to challenge assumptions and interpret data critically; Planning, analytical, and conceptual skills to evaluate business problems and identify appropriate solutions; Strong communication skills — ability to translate complexity into clear insights; Effective presentation and storytelling abilities, both oral and written; Comfortable clearly communicating results of analysis to senior stakeholders; High level of intellectual curiosity and ownership; Self-starter; able to work independently for extended periods while knowing when to seek input; Ability to manage multiple workstreams and shifting priorities; Strong organisational skills and attention to detail; Strong Excel and PowerPoint skills; Familiarity with BI or data visualisation tools (e.g., Power BI, Tableau); Bachelor’s or Master’s degree in Strategy, Economics, Business, Life Sciences, Data Analytics, or a related field; 2–5 years of experience in strategy, consulting, market intelligence, or analytical roles; Demonstrated experience building structured analyses from ambiguous inputs; Evidence of a strong analytic mindset and intellectual curiosity is essential

Nice to have

Experience with relational databases (e.g., Microsoft SQL Server or Access) and data management; Experience with object-oriented or scripting languages (e.g., Python, VBA); Experience with Alteryx Designer or similar data-preparation platforms; Experience with statistical or mathematical packages (e.g., R, Stata, SPSS); Experience in healthcare, life sciences, logistics, or complex B2B environments preferred

Benefits

Competitive annual bonus; Life insurance from Day 1; Best-in-class health insurance package; Up to 6 fully paid benefit days a year; Referral bonus scheme; Boundless learning opportunities; Global Employee Assistance Program; Office location in Quadrum with fresh snacks at all times