System Administrator I

The employee shall operate, maintain, administer and manage Enterprise Systems server and client hardware, software, applications and mobile services as support to the USAFCENT Combined Air Operations Center (CAOC). Will also perform technical support and O&M activities for systems and infrastructure, and support cross domain solutions as required.

Responsibilities

Operate, maintain, administer and manage Enterprise Systems server and client hardware, software, applications and mobile services as support to the USAFCENT Combined Air Operations Center (CAOC); Perform technical support and O&M activities for systems and infrastructure; Support cross domain solutions as required

Requirements

Must have Secret clearance to start; DoD 8140 DCWF 451, Intermediate Level; Microsoft Certified Solution Associate (MCSA) or equivalent certification; Associates degree in Computer Science or related field; or 4+ years of IT Domain Knowledge experience; 4+ years of experience; Design, write, modify and implement software programs/applications; Develop glue-ware to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services; Manage and administer user accounts, profiles and access; Monitor user access and adherence to established policies and procedures to ensure a secure operating environment; Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance; Provide technical assistance for assigned projects; Provide desktop, server and software application integration support; Operate and maintain monitoring and analysis tools, including but not limited to ACAS and HBSS; Detect, analyze and resolve platform, infrastructure and system problems; Monitor and control system performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; Report any vulnerabilities or deficiencies to government technical representatives; Evaluate current architecture, research current technologies/solutions; Provide systems hardware/software upgrade and replacement recommendations for end-of-life/end-of-support COTS products; Assist with tracking and management of COTS licenses, warranties, service level agreement renewals; Coordinate with system program offices or commercial vendors and implement approved hardware/software changes, upgrades and enhancements; Update and maintain as-built systems/server configuration and connectivity drawings, diagrams and documentation; Support cloud services

Nice to have

TS strongly preferred with active/current Top Secret Clearance with SCI eligibility; Ability to work independently and as a team; Ability to brief colleagues and leadership; Excellent customer service skills; Ability and willingness to learn; Ability to work in a high energy environment