System Administrator I

Systems Administration provides design, implementation, maintenance, and support services for server level enterprise applications and medical devices. System Administrators (SysAdmins) are responsible for maintaining end-to-end knowledge of, assessing the impact of organizational change on, and identifying the opportunities and threats surrounding the systems they support. Systems Administration also assists ancillary IT groups (Radiology, Lab, Pharmacy, etc.) as a tie back to HITS (Health Information Technology Services) and an escalation point for systems issues.

Responsibilities

Serves as a Tier-II support resource, engaging other team resources as necessary; Functions as a coordination point for issues related to systems between all IT teams; System Support: maintains usable systems for end-users and resolves system issues within service level agreements; System Documentation: maintains documentation on systems technical configuration, contacts and functionality; System Updates: plans and schedules system upgrades and updates; System Security: protects hospital assets and information by maintaining secure systems; System Integrity/Retention: verifies application logs and monitoring tools to resolve data integrity issues; System Backup/Recovery: verifies scheduled backups and that systems/data can be restored, including disaster recovery plans; Data Entry: maintains knowledge of applications and functional areas entering application data; System Printing: manages print queues and printing workflow; Reporting: creates, schedules, distributes, and prints reports using application functionality; Interfaces: models, designs, monitors, and supports system interfaces; Troubleshooting: resolves application, workstation, and server issues; Systems/Application Knowledge: subject matter expert for assigned systems; Vendor Management: communicates with system vendors and verifies vendor actions meet hospital expectations; Technical Foundation: understands databases, networking, hardware, software, interfaces, medical devices, desktop support, and operating systems; Systems Analysis and Design: performs analysis for new system requests

Requirements

Bachelors Degree in Computer and Information Science or 2:1 equivalent experience; 3 or more years of experience in a related Information Systems field

Nice to have

Master's Degree in Computer and Information Science; 1 or more years of experience in a healthcare setting; Technical certifications related to ITIL, Windows Administration, Linux Administration, or other IT or system related field of study