Table Games Dual Rate Dealer

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation.

Responsibilities

Deals accurately and procedurally correct; Practices and supports Monarch's courtesy guidelines at all times while promoting outstanding guest relations; Handles customer transactions for "buy-ins" and "pay-offs"; Verifies fills and credits of the game; Notifies Casino Games Supervisor of any irregularities in customer play and/or transactions during shift; Takes losing bets and pays winning bets in accordance with house rules and procedures; Protects the security of the game and handles money and chips; Oversees daily operations of the Table Games Department; Trains, coaches, and counsels Team Members proactively; Ensures cards are dealt accurately and procedurally correct; Manages the administration of fills/credits, players' ratings, keeps track of markers, and rundowns

Requirements

Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License; Previous dealing experience (at least 1 year) or completion of dealing school required; Skilled in establishing and maintaining effective working relationships with staff and other departments; Must possess excellent guest service and communication skills with the ability to deal with guests; Ability to speak and write English; Ability to communicate information through spoken words and sentences that others will understand; Ability to read and understand information and instructions presented in writing; Strong general mathematical skills; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Must have the ability to stand for duration of shift; Must be able to bend, stoop and continuously use hands; Successfully pass a pre-employment criminal background check and drug screen

Benefits

Enhanced health, dental, and vision insurance, along with a flexible spending account; Education, tuition, and certification reimbursement (up to $6,000 per calendar year); Growth opportunities available within department/company; Access the team dining hall with one free hot meal per shift; Company-matched 401k; Paid time off and six observed holidays; Team Member Hotel, Retail, and Spa Discounts; Team Member Anniversary Recognition (earn resort credit, vacation trips and more!); Subsidized bus transportation up to 80%