Team Lead, ADM Ops

Addepar's Private Fund Look-Through (PFLT) offering gives clients deep visibility into the underlying holdings of their private fund investments by extracting holding-level data directly from GP financial statements—primarily the Schedule of Investments (SOI). This white-glove solution combines proprietary AI/ML extraction technology with human-in-the-loop review to ensure maximum accuracy and full portfolio transparency. As part of the broader Addepar Data organization, the PFLT Data Operations Team Lead is responsible for managing a team of Analysts and Senior Analysts focused on reviewing, validating, and enriching complex fund holding data within target SLAs. This role acts as a domain subject matter expert, overseeing exception resolution, pipeline monitoring (Databricks, Retool, Monday.com), and data entity mapping. You will play a pivotal role in driving team performance metrics, leading ML model retraining initiatives, and collaborating across Product, Engineering, ML Operations, and Client Success teams. Visa sponsorship is not available for this position.

Responsibilities

Lead and manage a team of PFLT Analysts & Senior Analysts, driving work allocation, daily queue management (Monday.com), and SLA compliance across peak quarter-end processing periods; Track and drive key team performance metrics, including SLA compliance, processing accuracy, and throughput; Support operational workflows, playbooks, and standard operating procedures (SOPs) for private fund look-through processing; Identify opportunities for process optimization, standardization, and automation across the pipeline; Act as a Subject Matter Expert (SME) supporting the team on complex Schedule of Investments (SOI) processing and fund accounting mechanics; Guide and oversee the team in troubleshooting complex extraction errors across pipeline stages and front-end verification checks; Perform quality control reviews and high-level audits to correct improperly extracted or mapped holdings data; Serve as the primary escalation point for data quality discrepancies, pipeline failures, and complex mapping issues (SOAP UI, GSM Search, PitchBook); Partner with Product, Engineering, and AIP teams to enhance operational efficiency, curate edge-case datasets for AI model retraining, and refine pipeline tooling and UI (Retool/Databricks); Engage directly with clients, GPs, and Fund Administrators to resolve technical data inquiries, document discrepancies, and reporting edge cases

Requirements

Minimum 5+ years of experience in a relevant role and domain; Minimum 2+ years of people team leader experience; Bachelor's or Master's degree in Finance, Business Administration, Commerce, Economics, or a related field; Experience in Private equity / Alternatives investment process; Experience in the financial investment/advisory industry with strong knowledge of capital markets, middle/back-office operations systems, and preferably experience with Alternatives (Private/Draw-down) Funds reporting statements and data; Track record of excellent attention to detail, effective problem-solving skills, and ability to thrive in a fast-paced environment; Outstanding communication and interpersonal skills for engaging clients, data providers, and internal stakeholders; Highly self-motivated, forward thinking and pragmatic, with a collaborative team-player mentality; Willing to work in overlapping US/EMEA shifts or flexible hours; Applicants must have legal authorization to work in the country where the role is based on the first day of employment

Nice to have

Technical skills in Microsoft Excel, Google Suite, Atlassian Jira/Confluence, SQL, Salesforce, or other common financial services systems and applications; Experience with special asset classes (e.g., crypto/token assets, real estate); Knowledge of fund accounting mechanics (e.g., PQ reconciliation, derived metric calculations, corporate actions)