Technical Business Analyst

Build strong vendor relationships and ensure seamless integration into the Pax8 ecosystem. The role is the primary owner of operational, technical, and order-to-cash processes with vendors, driving efficiency, collaboration, and innovation. Location: on-site in Makati, Philippines (first 6 months at the Manila office), with a possible night shift schedule.

Responsibilities

Lead product addition/update projects (pricing, API integrations, training, etc.); Serve as the primary escalation point for vendor operational issues post-onboarding; Partner with internal stakeholders across Engineering, Finance, Support, Sales, and more; Provide updates on vendor projects during weekly cross-functional meetings; Collaborate with the Vendor Launch team to ensure smooth onboardings; Own operational, technical, and order-to-cash processes with vendors

Requirements

3+ years in project management, operations, business analysis, or vendor management; 2+ years of meeting facilitation experience; Familiarity with project management tools (Wrike, Jira, Asana) and methodologies (Agile, Scrum, Lean, Kanban); Strong organizational, problem-solving, and communication skills; Ability to manage multiple projects simultaneously with urgency and precision; Resident in the Philippines with a valid right to work

Nice to have

Experience with API integrations; Certifications like PMP, Lean Six Sigma, or CompTIA Project+

Benefits

2 weeks of bonus leave every year, available from the first day; Private Health Insurance; Learning & development (L&D) programs with internal promotion opportunities; Donation matching program; DEI-B events; Employee resource groups; Hybrid arrangement of up to 2 days working from home per week after 6 months