Technical Lead Learning Experience Designer - U.S. (30 hours/week)

Technical Lead Learning Experience Designer role at General Assembly, a flexible 2 or 3 month contractor position on a 100% remote basis, expected at 30 hours per week when on a project. The role focuses on designing, developing, and contextualizing high-quality GA learning programs for enterprise, technical, and professional audiences, with strong emphasis on AI-enabled and emerging technology learning. It is not a purely AI curriculum role; the core responsibility is creating scalable, high-quality programs that meet learner needs, client goals, market expectations, and GA's instructional standards. Pay for US candidates is between $45 and $55 USD per hour.

Responsibilities

Serve as Lead Learning Experience Designer for GA programs spanning AI, emerging technology, digital transformation, technical skills, leadership, role-based application, and workplace productivity; Own the complete client-facing design process from discovery through delivery (requirements, learning outcomes, timelines, scope, resourcing, development plans, content quality); Partner with sales, product, client success, solutions, and delivery teams to translate client and learner needs into learning solutions; Support pre-sales and client conversations (skill needs, learner personas, objectives, audience readiness, learning pathways); Design and develop practical, instructor-led learning experiences for learners at varying expertise levels; Create instructor-led materials (slides, hands-on labs, case studies, simulations, assessments, facilitator guides, learner workbooks, workplace exercises); Design hands-on activities using current workplace and AI tools; Translate complex technical concepts into structured, accessible learning experiences with SMEs; Curate, contextualize, and update content to reflect industry trends and responsible use; Design structured learning pathways across proficiency levels; Ensure learning experiences follow adult learning principles, learning science, accessibility, and measurable outcomes; Follow GA design, development, QA, and productization standards; Onboard and project manage all resources required for program development (SMEs, LEDs, instructional designers, assessment specialists, instructors, vendors, contractors, freelancers); Develop instructor enablement materials (facilitator guides, run-of-show documents, workbooks, case studies, tool setup and troubleshooting guidance); Provide guidance to instructors on applied, interactive learning best practices; Tailor programs for diverse audiences; Collect and analyze learning impact data for continuous improvement; Work with translation and localization partners where applicable; Lead productization workflows to standardize reusable learning components and templates; Identify custom materials convertible into reusable product components

Requirements

5+ years of experience in instructional design, learning experience design, curriculum design, or a related field, with significant experience creating instructor-led training content; Demonstrated ability to design high-quality learning experiences for enterprise, professional, technical, or workplace audiences; Strong experience creating practical, outcome-driven learning materials (slides, facilitator guides, activities, assessments, case studies, labs, simulations, learner resources); Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional partners through a content development process; Strong understanding of instructional design methodologies (Bloom's Taxonomy, ADDIE, experiential learning, practice-based learning, adult learning principles); Ability to design for both technical and non-technical audiences; Hands-on fluency with current AI tools and the ability to use them to design, prototype, evaluate, and improve learning experiences; Demonstrated experience designing learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or workplace technology adoption; Strong working knowledge of AI concepts (generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, responsible use, enterprise AI adoption); Experience designing practical, hands-on learning activities (AI tools, labs, case studies, simulations, workflow exercises); Experience collaborating with SMEs to translate complex concepts into engaging learning experiences; Familiarity with LMS platforms, content management systems, and authoring tools; Willingness to flex schedule to join meetings across time zones (United States, Europe, Middle East, Asia); Thrives in fast-paced, dynamic environments; Passionate about helping diverse learners build practical, future-facing skills

Nice to have

Technical proficiency in AI, data science, or coding (Python, APIs, TensorFlow, PyTorch, or similar); Experience using GitHub or other technical collaboration tools; Experience designing AI training labs, coding exercises, model-building workshops, or real-world AI case studies; Familiarity with virtual machines, cloud-based labs, sandbox environments, or technical learning environments; Experience integrating AI-driven personalization, adaptive learning, or AI-supported learner practice into course design; Experience designing enterprise AI adoption programs, leadership AI programs, role-based AI academies, technical academies, digital transformation programs, or role-based learning journeys; Experience creating learning experiences for tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, NotebookLM, Midjourney, or similar platforms