Technical Project Manager

The Technical Project Manager is responsible for managing the end-to-end execution of engineering projects across internal and external stakeholders, ensuring timely delivery, and maintaining alignment with business objectives. This role focuses primarily on managing integrated roadmaps and project plans, Agile process facilitation, and acting as a client-facing point of contact for the projects they oversee. The individual will also promote Agile best practices within their projects helping to facilitate scrum ceremonies, driving prioritization, as well as fostering a culture of continuous improvement within the engineering teams.

Responsibilities

End-to-end delivery of technical projects including requirements gathering, milestone planning, technical solutioning, documentation, execution, and final delivery.; Act as main point of contact for client-facing technical projects, setting expectations around scope and timeline and re-prioritizing as needed.; Collaborate across internal teams and client teams to coordinate seamless execution.; Identify risks early, create mitigation strategies, and resolve project roadblocks with minimal impact.; Maintain transparent communication with internal and external stakeholders, keeping them informed of progress and challenges.; Leverage Jira, Confluence, and Asana project dashboards to provide project visibility and performance tracking.; Identify and implement improvements in project delivery processes to drive continuous improvement and scalability.

Requirements

5+ years of experience in project or program management, with technical or digital project experience.; Technical background or understanding of software engineering, infrastructure, and software deployment practices.; Strong experience with Agile methodologies.; Strong experience with Jira, Confluence, and other Agile project tools.; Proven ability to manage distributed and cross-functional teams.

Nice to have

Experience in QSR, digital signage, or retail technology industries.; Familiarity with Content Management platforms.; Experience with API-based software integrations.

Benefits

Annual market competitive bonus program; Thrive Program with flexible work options; Dedicated time to prioritize health and wellbeing (virtual Yoga or meditation sessions); Global Wellness paid day off; Give Back Day