Technical Sales Manager - Italian Speaking

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Formlabs is looking for highly motivated individuals to join us as we build an amazing sales team and bring groundbreaking professional 3D printers to every designer, engineer, factory floor and medical institution, throughout the world!

Responsibilities

Immediately benefit from state-of-the-art training sessions: Our comprehensive onboarding covers essential skills in 3D printing, engineering problem-solving, and specialized sales coaching, ensuring you're equipped for success from day one; Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach; Identify sales leads and follow up on inbound sales inquiries by phone and email; Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction; Coordinate regular touch points with customers to better understand their needs and align results to sales growth; Represent Formlabs at trade shows and onsite customer events; Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results; Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

Requirements

Bachelor's degree or equivalent in a STEM-related field; 0-3 years full-time work experience; C1 or better fluency in Italian AND English is required; Naturally curious and passionate about a wide variety of topics, especially technology; A relationship builder who is customer focused and results-oriented; Able to work independently but enjoy and thrive in a team environment; Able to effectively communicate with customers via phone, video & email; Have the ability to handle rejection, learn, and adapt

Nice to have

Additional European languages

Benefits

State-of-the-art training sessions; Robust equity program to build future wealth through RSUs; Catered on-site lunches (3x per week), snacks, beverages, & treats; Many opt-in culture events across our diverse community; Monthly 59.85 EUR mobility subsidy (incl. BVG Firmenticket & Swapfiets); Supplementary, opt-in German pension scheme; Wellness benefits including weekly yoga classes, Urban Sports Club discount, and free mental health & well-being sessions with an external partner; Relocation support provided; Unlimited 3D prints