Technical Services Manager

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Services Manager to lead the delivery of Hard FM and Estates services at Cumberland Infirmary, ensuring the safe, effective and compliant operation of critical building services across the site.

Responsibilities

Lead and manage the Estates and Hard FM function, providing direction and support to up to four direct reports at Supervisor and Manager level; Ensure the successful delivery of planned preventative maintenance (PPM) and reactive maintenance activities in line with contractual requirements and service specifications; Develop and implement a proactive maintenance strategy to maximise asset performance, reliability and compliance across the estate; Monitor operational performance, ensuring all maintenance activities are completed safely, on time and to the required standards; Build strong relationships with key stakeholders, supporting continuous service improvement and maintaining high levels of customer satisfaction

Requirements

Proven experience in a senior Estates, Technical Services or Hard FM management role; Strong knowledge of building services, estates maintenance and Hard FM operations within a complex environment; Demonstrable experience managing operational teams, budgets and service delivery performance; Excellent leadership and people management skills with the ability to motivate and develop high-performing teams; Strong organisational and planning abilities, with experience managing multiple priorities and operational demands; A proactive approach to problem solving and continuous improvement; Outstanding written and verbal communication skills with the ability to engage effectively with clients, colleagues and stakeholders; A sound understanding of compliance, health and safety, and statutory obligations within an Estates or Facilities Management environment

Benefits

Opportunity to lead a critical Estates and Hard FM operation within a busy healthcare environment; Ongoing professional development and career progression opportunities within one of the UK's leading facilities management organisations; The chance to make a tangible impact on service delivery, operational excellence and patient experience; Virtual GP; Financial wellbeing assistance through Salary Finance scheme; Flexible lifestyle benefits platform Choices; Up to five extra days' holiday; Critical illness insurance; Dental treatment; Technology products at affordable cost; High street discounts through MiDeals; Cycle-to-work scheme; Life cover up to four times salary; Enhanced pension contributions; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars with cash prizes up to £10,000; Training and development avenues; Pension; Life Assurance; Private Healthcare; Employee Shares Schemes; Salary Finance Options; Holiday