Technical Trainer, VCE

Responsibilities

Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the training; Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT; Deliver energetic and effective in-person training sessions, adapting to maximize learning outcomes for every skill level, spanning from hands-on installation technicians to C-level executives; Describe Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment, and relating these training topics to real world install scenarios; Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market; Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings; Observe and evaluate results of training programs; Maintain and report on data for completed courses, absences, issues etc; Execute training sessions, workshops, etc in groups or individually with 50-60% travel involved; Contribute to the VCE Program by collaborating with the team to refine our curriculum and drive the long-term growth and development of the VCE program

Requirements

2+ years of experience as a Technical Trainer, Solutions Engineer or other customer/partner facing technical roles; Bachelor's degree in Networking, IT Security, Computer Engineering, Information Technology or Information & Computer Technology from an accredited university; Strong background in Computer Networking required: experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems; Outstanding written and verbal English communication skills; Highly motivated, entrepreneurial and enthusiastic with excellent follow-up and follow-through; Able to work and adapt to a fast-paced and ever-evolving workplace and company; Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work; Remote based with travel; Primary Region: Eastern US; Must be independently authorized to work in the U.S.

Nice to have

AWS; CCNA; CCDA; CCNP; MCSE; CEH; Security+; A+; Network+; Microsoft Azure; CISSP; CSP

Benefits

Healthcare programs that can be tailored to meet personal health and financial well-being needs; Nationwide medical, vision and dental coverage; Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options; Expanded mental health support; Paid parental leave policy & fertility benefits; Paid holidays, firmwide extended holidays, flexible PTO and personal sick time; Professional development stipend; Fertility stipend; Wellness/fitness benefits; Healthy lunches provided daily; Commuter benefits