Technician 1

Under the general direction of the Service Manager and with little or no supervision, the Technician 1 will perform duties as assigned by management in the repair, maintenance, and rebuilding of equipment in the service shop or field, in a safe, efficient, and capable manner in the least amount of labor hours necessary and without rework. The Technician 1 is required to complete work within the time frame and standards established by HPC.

Responsibilities

Troubleshoot mechanical problems in Caterpillar, allied products, and Ag & Turf and industrial products serviced by the service department; Make warranty recommendations and prepare reports when performing warranty service jobs; Perform minor welding, fabrication, plumbing, and D.C. electric repairs; Attend training classes as directed and obtain passing grades; Recondition or overhaul major components to manufacturer’s specifications; Recommend actions to correct failures or problems; Adhere strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures; Maintain a favorable business relationship with customers, suppliers, and personnel from other HPC departments; Handle Equipment Condition Reporting; Contribute to team effort by accomplishing results as needed.

Requirements

Must have a high school diploma or equivalent; Must have a valid Drivers License with a good driving record; Must have PC skills; Must be forklift certified or able to be certified within 60 days; Must own hand tools that are suitable to perform the work noted above.

Nice to have

At least 5 years of experience

Benefits

Competitive Compensation; Possible tool stipend; Possible sponsored certifications; Possible sign-on bonus; Possible relocation benefits; A great work environment and culture; Career growth and advancement opportunities; Training; Medical, Dental and Vision plans; Medical Video Appointments available; Health Savings Account available; Paid Time Off (PTO) Pay; 401(k) Plan + Company Matching; Health and Dependent Care Flexible Spending Accounts; Life & Accident Insurance; Employee Assistance Programs; Legal Plan; Travel Assistance Plan; Wellness Programs; Referral Bonus Program; Longevity Bonus Program; Recognition Programs and much more; Hawthorne CAT discounts; Boot Reimbursement; Tuition Reimbursement; Company-Supplied Uniforms; Advanced Technical Training