Technician, Crane Service

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees.

Our three core values – trust in people, total service commitment and sustained profitability – create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behavior – the values guide our leadership, operations and activities.

We are now looking for Field Service Engineer who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

Your key role

- Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
- The field operative accepts work packages and enters work against the SR/WP.
- The field operative cannot create new service requests (except through “do work”).
- Record faults/exceptions using Risk & Recommendation method,
- Estimate labor hours and parts cost for repairs.
- Perform Safety Review and Visit Review and record next steps.
- Consult with our customers to permit informed buying decisions based on recommendations made.
- Awareness of ISO 14001 & 45001 standard

Qualification and Experience: B.E(Electrical)

Number of years of experience: 7-8 years

Requirements

CRM Siebel; Field Service Siebel; Customer focused; Advance Crane Technical knowledge