Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Opportunities are available across Bendigo (Marketplace), Bendigo (Lansell Plaza), Gisborne, Ballarat, Wendouree and Sunbury.

Responsibilities

Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs; Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions; Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected; Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals

Requirements

Great Communication Skills; Solution-Oriented Approach; Sales Drive; Passion for Learning; Resilience and Positivity

Nice to have

Customer-Facing Experience (previous experience is a plus but not required)

Benefits

Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners; Leave options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave; Training and career growth: access to over 17,000 LinkedIn Learning programs and development opportunities; Flexibility: flexible working hours and a supportive approach to parental leave; Recognition and rewards: monthly performance rewards and recognition programs; Inclusive culture: diverse and inclusive team