Telstra Retail: Part Time Customer Service & Sales Consultant LOGANHOLME

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Responsibilities

Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs; Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions; Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs; Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals; Provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues

Requirements

Great Communication Skills; Solution-Oriented Approach; Sales Drive; Passion for Learning; Resilience and Positivity

Nice to have

Previous customer-facing experience

Benefits

12% Superannuation; 30% off Telstra services; exclusive offers with over 240 brands and partners; 16 weeks of paid parental leave; Telstra Extra Day Off; gender affirmation leave; Cultural Leave; Blood Donor Leave; ability to purchase up to 4 weeks of additional leave; access to over 17,000 LinkedIn Learning programs; development opportunities; flexible working hours; performance rewards; recognition programs; penalty rates (additional 25% for weekday hours after 6 PM, 25% for Saturday hours, 100% for Sunday hours, 150% for public holiday hours); junior rates apply for those under 20 years of age