Tesco Travel Money Advisor

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

Responsibilities

Welcoming customers, building relationships and delivering fantastic customer service; Understanding what matters most to each customer and helping them with their travel money needs; Putting your training into action and offering expert advice on our products and services; Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy; Working together as a team driving performance, delivering excellence and celebrating success together; Following company processes and paying attention to the detail to ensure everything stays on track

Requirements

A great communicator who has a passion for great customer service; Someone who actively listens to understand our customer needs and create a fantastic customer experience; A positive, can-do attitude where no challenge is too big and a desire to make a difference each day; A real team player who's ready to learn, grow and develop as part of our amazing team

Benefits

Optional Private Medical, Dental, and Critical Illness Insurance at preferential corporate rates; Discounted health checks and wellness screenings; Wellbeing support programmes for physical, mental, and financial wellness; Flexible shifts with overtime available; 25 days holiday + bank holidays (pro-rata) with options to sell days; Monthly bonus for hitting targets; Pension plan with Scottish Widows; Career development with access to training, learning pathways, and internal opportunities