Therapy Coordinator

Administration - Therapy Coordinator. Build a rewarding career with the balance, support, and progression you deserve at Early Start Australia. When you join Early Start Australia, you’ll be part of a team that’s in it together. A local team that’s right beside you, supported by leaders who know the work. From small shifts to life-changing breakthroughs, you’ll make a positive impact for children, young people, and their families across Australia. And with flexibility and support to thrive, you’ll continue to grow and build a meaningful career, your way.

Responsibilities

Coordinate and optimise therapist schedules and client appointments; Respond quickly to changes in availability and update our practice management system; Conduct onboarding calls with families and support risk assessment processes; Manage the administration task queue and delegate tasks effectively; Oversee invoicing and service delivery summaries across NDIS, Medicare, and private funding; Generate and maintain Therapy Support Plans; Prepare accurate reports on caseloads, productivity, and client data

Requirements

Strong organisational skills and the ability to thrive in a fast-paced, high-volume environment; Confident, empathetic communication with families and clinicians; Ability to collaborate effectively with therapists, leadership, and external stakeholders; Proficiency in phone, email, and PMS-based communication; Working with Children Check; National Police Check; NDIS Worker Screening; CPR & First Aid

Nice to have

Knowledge of the NDIS; experience in a therapy or healthcare setting