Ticket Seller

Position: Part-Time Box Office Ticket Seller; Department: Finance; Reports To: Box Office Manager; Location: Sames Auto Arena - Laredo, TX

Responsibilities

Opens and/or closes ticket window as required; Accurately dispenses tickets as requested by patrons, accepts payment and makes change accurately; Maintains accurate counts when selling hard tickets or accesses computer for count of computer printed tickets; Completes daily sales reports; Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit; Fills reservations for seats by mail, handles Will-Call window according to procedures, or other related duties assigned by supervisor; Demonstrates excellent customer service skills, responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance; Efficiently and courteously answers questions concerning prices, seating, and events; Gives information concerning upcoming events; Files various records and reports; Performs related clerical work assigned; Maintains confidentiality concerning upcoming events; Maintains a professional attitude and appearance; Performs other duties as assigned by the Box Office Manager; Other duties may be assigned

Requirements

High School diploma/G.E.D is required; Excellent communication skills in both English and Spanish; Ability to count money, make change, and handle cash accurately; Ability to listen and follow instructions; Ability to work independently and as a member of the team; Excellent customer service skills; Ability to work flexible hours including evenings, weekends and holidays; Ability to input data into a computer to record sales transaction; Must be 18+ years old to apply

Nice to have

Minimum six months experience in box office or banking; Bi-lingual (English/Spanish)