TikTok Shop Affiliate Manager - Bilingual (Spanish/English)

Dollar Shave Club is seeking a TikTok Shop Affiliate Manager to join the TikTok Shop Channel team, supporting both Dollar Shave Club and Truly Beauty. The role owns the day-to-day operation of the TikTok Shop affiliate program, including recruiting and vetting creators, managing sampling, onboarding and supporting affiliates, and turning creator content into GMV. This is a full-time exempt position, fully remote within the United States.

Responsibilities

Source, vet, and recruit new creators (with a focus on L3+ and high-converting affiliates) by building targeted creator lists by brand, product, and category and running personalized outreach; Manage the full creator funnel, tracking outreach → acceptance → sample → posting → GMV to keep the affiliate pipeline healthy; Review and approve incoming sample requests for DSC and Truly, recommending when to increase or decrease sampling so priority products get enough creator coverage; Serve as the day-to-day point of contact for creators, handling DMs and questions in English and Spanish, onboarding new affiliates, and reactivating dormant creators; Build relationships with Star/VIP and high-potential creators, identifying who deserves more attention and investment to grow their impact; Review creator content and give quick, actionable feedback on hooks, angles, product education, and claims, while sharing winning content examples and inspiration; Execute monthly and campaign plans by distributing creator briefs, setting up and managing Target Collabs, coordinating product pushes, and ensuring creators have the right products before launches; Pull weekly TikTok Shop creator performance and maintain trackers for GMV, active creators, videos, samples, and conversion, recommending which creators and products to scale, maintain, re-engage, or deprioritize; Help manage the creator community on Discord and in the Spanish-language chat, answering recurring questions, sharing product education, and celebrating creator wins to keep the community engaged; Collaborate closely with brand, marketing, and e-commerce teams to coordinate monthly product pushes and distribute creator briefs

Requirements

2+ years of experience in affiliate, influencer, or creator marketing, with at least 1 year managing creators on TikTok Shop; Fluency in English and conversational fluency in Spanish, with the ability to communicate with creators in both languages; Hands-on experience with TikTok Shop Seller Center and the affiliate tools, including sample management, open and targeted collaborations, and creator performance data; Demonstrated ability to find, vet, and recruit high-converting creators and grow a creator program's GMV; Strong understanding of what makes TikTok content convert, including hooks, angles, product education, and claims guidelines; Proficiency in Google Sheets or Excel for building trackers and analyzing weekly performance (GMV, conversion, samples, active creators); Strong interpersonal and communication skills, with a knack for building relationships with creators at every tier; Highly organized and able to manage a high volume of DMs, sample requests, and launches across two brands at once; Ability to thrive in a fast-paced, remote, cross-functional environment

Nice to have

Experience in beauty, personal care, or grooming CPG; Experience managing creator communities on Discord or similar platforms; Experience with Target Collabs or retail-linked creator programs

Benefits

Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options; Free life insurance, short term disability and long term disability; 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period; Unlimited vacation and generous sick time; Half day Fridays year-round (subject to business needs); 12 weeks of fully paid parental leave; 4 weeks of fully paid disability leave; Free Dollar Shave Club Products; Monthly cell phone stipend