Trade Specialist | NAPA East Tamaki

NAPA – NZ's newest Trade and Specialist customer focussed business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands on business where high calibre, knowledgeable, industry people exceed our customers' expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team.

Responsibilities

Provide technical support to trade and retail customers using automotive parts/mechanical knowledge; Build effective customer relationships; Use up-to-date product information and knowledge to solve problems and sell; Provide a genuine service that creates lasting impressions for customers; Work in a busy phone customer contact role; Maintain safety awareness and help provide the safest work environment for themselves and their team mates

Requirements

Demonstrate prior automotive parts or mechanical experience; Be a passionate customer service expert with some sales experience; Be comfortable sharing knowledge and have the ability to communicate in a technical and non-technical manner; Be a natural problem solver who is solutions focussed with sound computer skills; Be a proactive and driven team player, who can also work independently; Be available to work and have flexible to work other days if requested

Benefits

Safe & inclusive team environment; Attractive team member pricing across all GPC AP businesses; Access to GPC's employee platform MOVE with discounts at top retailers; Work-life balance; Ongoing training & development; genuine career opportunities; Employee reward & recognition programs; Employee Assistance Program for you & your family; Paid volunteer leave; Parental leave top-up allowance