Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)

As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently. Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts. If you believe great operations start with great training, this role is for you.

Responsibilities

Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts.; New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.; Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.; Records & Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.

Requirements

Natural people developer; patient with new hires; direct with feedback; genuinely invested in watching others grow; clear communicator who can break down complex processes into simple, floor-ready steps; calm and adaptable in a fast-paced, high-volume warehouse environment; data-aware, able to read performance metrics and translate them into practical training decisions; quality-first operator with a 'right the first time' mindset; collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders; strong technical fundamentals with entrepreneurial drive