Transportation Supervisor

The Transportation Supervisor oversees a team of drivers [Class A and B] delivering to Domino’s Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy and ensuring compliance with DOT regulations, state, local laws, and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties, safely, and complete Job Safety Observations (JSO). The supervisor must be comfortable working in a diverse, fast paced environment.

Responsibilities

Oversee a team of Class A and B drivers delivering to Domino's Pizza stores; Schedule drivers and route trucks; Review trip sheets for accuracy; Ensure compliance with DOT regulations, state, local laws, and company policies; Handle customer complaints and concerns; Train new drivers in job duties and safety; Complete Job Safety Observations; Recruit, interview, select, and mentor drivers; Support driver engagement initiatives; Monitor driver performance and hold accountable via coaching or progressive discipline; Complete driver annual performance reviews; Review driver Lytx and logs; Ensure safe work environment in compliance with FMCSA, OSHA, and company standards; Communicate with drivers, departments, and vendors; Create positive environment and morale; Attend Leadership & Development trainings; Coordinate safety/team/quarterly meetings; Prepare and assist with transportation reports; Monitor budget and fuel cards; Participate in budget development; Schedule driver routes and re-routing; Conduct route analysis and recommend savings; Monitor driver hours of service; Conduct route observations; Maintain food safety standards; Perform payroll duties and review driver payroll; Monitor mis-deliveries; Maintain driver qualification files; Schedule truck maintenance and maintain fleet image; Conduct accident investigations; Coordinate deliveries and backhauls; Assist with truck leasing meetings; Perform other duties as assigned; Drive company vehicle if needed; Answer Slice of Pie complaints; Maintain positive customer relationships; Administer customer surveys

Requirements

High School Diploma; 2-3 years of documented supervisory experience; 2-3 years route scheduling experience; Knowledge of Department of Transportation and FMSCA rules and regulations; MS Office, SAP, Transportation Management Systems (TMS), computers, and scanner equipment/software; Willingness to support a 24-hour operation, including carrying an emergency cell phone; Results-oriented with strong organizational, decision making and people skills; Successfully pass a background check every third year on anniversary date; Ability to stand and/or walk for extended periods, climb stairs, and lift to 25 lbs frequently and 50 lbs occasionally; Ability to bend, twist, reach, push, and pull throughout the shift; Ability to work in extreme temperatures, indoors and outdoors, including refrigerated conditions; Ability to work in environment with exposure to loud machinery; Must be able to work around yeast and flour

Nice to have

Some college hours; 2-year degree; Commercial Driver's License Class A

Benefits

Up to 10% company bonus