Travel & Expense Assistant

Overview

The Travel & Expense Assistant will support India-based travel and expense operations, while providing additional assistance to global entities as needed. The role will focus on expense processing, corporate card reconciliations, travel arrangements, and ensuring compliance with company policies.

This is a hybrid position based out of our Mumbai office.

About Guidepoint

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees , Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

Responsibilities

Review and categorise corporate card transactions, ensuring accurate account, department, and entity coding.; Validate expense reports for accuracy, completeness, receipts, and compliance with company policies.; Approve expense reports within delegated authority or route them to the appropriate approvers.; Audit expense reports and credit card receipts, following up on missing or unusual transactions.; Assist employees with expense submissions, supporting documentation, and reimbursement queries.; Support travel bookings and itinerary changes through the company's designated booking process.; Track outstanding transactions, missing receipts, and incomplete expense reports.; Maintain accurate records and support reconciliations, reporting, and audit requests.; Assist with process documentation and identify opportunities to improve Travel & Expense workflows.

Requirements

1–3 years of relevant experience in Travel & Expense, Finance Operations, or a similar role.; Understanding of expense management, corporate card reconciliations, and financial processes.; Experience with Emburse Professional and AmTrav is preferred.; Familiarity with Concur, SAP, or similar expense management systems is an advantage.; Strong attention to detail and organisational skills.; Good communication skills and the ability to support employees and stakeholders across different regions.; Ability to work with regular overlap with US business hours.

Benefits

Competitive compensation; Employee medical coverage; Central office location; Entrepreneurial environment, autonomy, and fast decisions; Casual work environment