Twenty6 Restuarant General Manager

The Restaurant General Manager provides strategic and operational leadership for Twenty6 Restaurant. This position is responsible for delivering an exceptional dining experience while achieving financial, service, quality, and team-member engagement goals. The Restaurant General Manager maintains a highly visible presence throughout the operation and leads all aspects of the restaurant, including staffing, training, guest satisfaction, food and beverage quality, financial performance, inventory, safety, marketing, and facility standards.

Responsibilities

Provide strategic and operational leadership for Twenty6 Restaurant; Deliver an exceptional dining experience while achieving financial, service, quality, and team-member engagement goals; Lead all daily restaurant operations; Recruit, interview, select, onboard, train, and retain qualified restaurant team members; Lead, coach, counsel, and evaluate managers, supervisors, and team members; Manage staffing plans and schedules; Ensure guest satisfaction and service recovery; Oversee food and beverage quality, inventory, safety, marketing, and facility standards; Develop and manage the restaurant operating budget and financial performance; Partner with Sales, Marketing, Public Relations, and hotel leadership to promote the restaurant; Ensure compliance with food-safety, sanitation, workplace-safety, and responsible alcohol-service requirements

Requirements

High school diploma or equivalent required; Food-handler or food-protection certification required, where applicable; Responsible alcohol-service certification required, where applicable; Demonstrated experience managing financial performance, labor, inventory, guest satisfaction, and team development; Strong restaurant operations and fine-dining service knowledge; Exceptional leadership, coaching, and team-development abilities; Excellent verbal, written, and interpersonal communication skills; Strong financial and business-management skills; Exceptional guest-relations and service-recovery abilities; Sound judgment and effective decision-making under pressure; Strong organizational skills and attention to detail; Ability to manage multiple priorities in a fast-paced environment; Knowledge of food safety, sanitation, workplace safety, and responsible alcohol-service practices; Proficiency with Microsoft Office and restaurant management systems; Flexibility to work early mornings, evenings, weekends, holidays, and special events; Regularly stand and walk for extended periods; Frequently move throughout restaurant, kitchen, storage, and service areas; Occasionally climb stairs, bend, crouch, stoop, reach, push, or pull; Occasionally lift or carry items weighing up to 50 pounds, with assistance when appropriate

Nice to have

Bachelor's degree in hospitality management, restaurant management, business administration, or a related field; Minimum of five years of progressive restaurant or food and beverage experience; Minimum of three years of restaurant leadership or management experience; Previous experience in an upscale, luxury, full-service, or fine-dining restaurant; Experience with restaurant point-of-sale, scheduling, inventory, and financial reporting systems

Benefits

Full benefit plans; 401k with a company match; Lucrative bonus programs