Unit Clerk

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Registers patients using Meditech software. Validates healthcare coverage. Acquires required information and payment method for uninsured patients and accurately enters all required data. Creates and closes treatment records. Answers telephone. Deals with inquiries from the public, family and hospital staff. Completes various clerical tasks/audits as required. Admits patients following established protocols and collaboration with nursing unit staff regarding bed allocation. Works with accommodation staff to reassign beds as necessitated through preferred accommodations. Acquires appropriate insurance information and required signatures from patient or family members. Manages bill payment amounts and receipts for patients. Provides overnight break coverage support across departments, ensuring continuity of front-line registration, clerical, and administrative services during scheduled breaks. Other related duties as required.

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

The ideal candidate is strong in patient centered care in a dynamic, rapidly changing environment and should be ready to drive change and innovation. We require a person with good communication skills with a clear patient focus with the ability to manage execution and to foster teamwork and cooperation.

Requirements

A minimum of 1 year of experience working in a similar clerical capacity in a health care environment required or Medical Office Administration diploma from a recognized college; Successful completion of medical terminology course required; Advanced keyboarding and extremely accurate data entry skills required; Must have experience using Microsoft Office applications including Outlook and Word, an asset; Accurate spelling is required; Able to work with minimal supervision and to prioritize work; Demonstrated excellent interpersonal and organizational skills; Demonstrated customer service skills and the ability to diplomatically respond to physicians, staff and family inquiries in a demanding work environment; Must be able to meet the physical demands of the position which involves frequent sitting, standing and reaching; Satisfactory employment and attendance record required